Privacy Policy
Portaman / Privacy Policy
Portaman (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit https://portaman.co.nz/ (the “Site”) or interact with us in any other way.
Information We Collect
We collect only the information necessary for legitimate business purposes:
- Contact details – your name, email address, phone number, and (where relevant) company name. We receive these when you complete an enquiry or quote form, respond to a lead-form ad, email us, or call us.
- Project details – your site location, preferred cabin size, rental duration, and delivery timeframe, provided when you request a quote or consultation.
- Marketing preferences – for example, whether you have opted in or out of newsletters and the communication channels you prefer.
- Device and usage data – IP address, browser type, pages visited, referring site, and time spent on the Site, collected automatically through cookies, Google Analytics, and advertising pixels.
- Payment information – billing name, address, and bank details, collected when you place an order or pay an invoice.
Our products and services are intended for commercial and industrial use. We do not knowingly collect personal information from anyone under 16 years of age.
How We Use Your Information
We process personal information only for the following purposes:
- Providing quotations and fulfilling orders – to supply pricing, rental agreements, delivery, and installation services.
- Customer support – to answer questions, arrange site visits, and resolve issues.
- Marketing and promotions – to send product updates, special offers, or newsletters (you may opt out at any time).
- Website improvement – to analyse traffic, measure campaign performance, and enhance the user experience.
Legal and compliance obligations – to meet requirements under the New Zealand Privacy Act 2020 and any other applicable regulations.
Disclosure of Information
We do not sell or lease your personal data. We share it only in the following circumstances:
- Service providers – freight carriers, installation contractors, payment processors, and IT hosts that help us operate and are bound by strict confidentiality obligations.
- Analytics and advertising partners – such as Google Analytics and Google Ads, which process usage data via cookies or similar technologies.
- Legal authorities – when required by law, court order, or to protect our rights, property, or safety.
International Transfers
Portaman is based in New Zealand. If we transfer personal information overseas (for example, to cloud servers in Australia or the United States), we ensure the recipient is subject to privacy safeguards comparable to those in the Privacy Act 2020.
Data Security and Retention
We store data on secure servers protected by firewalls, HTTPS encryption in transit, and strict access controls. Contact and project records are retained for up to seven years to comply with tax and contractual requirements, unless you request earlier deletion where legally permitted. Marketing lists are reviewed annually, and inactive contacts are removed.
Cookies and Tracking
The Site uses first-party and third-party cookies and pixels to remember your preferences, analyse aggregate traffic patterns, and deliver remarketing campaigns through Google Ads. You can disable cookies via your browser settings, although some Site features may not function properly.
Your Rights
Under the New Zealand Privacy Act 2020 you have the right to:
- Access the personal information we hold about you.
- Correct or update your information.
- Delete personal data that is no longer required for legitimate purposes.
- Opt out of marketing communications at any time (using the link in every email or by contacting us directly).
We respond to all requests within twenty working days.
Third-Party Links
The Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy periodically; the “Last updated” date will reflect the current version. Material changes will be announced on the Site.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact:
Privacy Officer – Portaman
Email: info@portaman.co.nz
Postal address: 5C Hailes Road, Whenuapai, Auckland 0814
By using our Site or providing personal information, you acknowledge that you have read and understood this Privacy Policy and consent to our processing of your data as described above.